Terms and Conditions

Product Information

We do our best to ensure that all product descriptions, images, and details shown on the website are accurate and up to date. However, due to differences in screen settings and lighting, actual product colors or textures may slightly vary. We recommend reading the product descriptions carefully before placing an order.

Orders & Payments

All orders are processed once full payment is received and confirmed. We accept multiple payment methods, including bank transfer, credit/debit cards, and Cash on Delivery (COD in select cities). Zaibunnisa reserves the right to cancel or reject any order due to payment issues, inventory errors, or suspected fraud.

Shipping & Delivery

Orders are usually dispatched within 2–4 working days. Delivery timelines may vary depending on your city and courier partner. Once shipped, you will receive a tracking number to monitor your parcel. Zaibunnisa is not responsible for delays caused by courier services or unforeseen circumstances such as weather or strikes.

Returns & Exchanges

We accept returns or exchanges only if the item received is damaged, defective, or incorrect. You must notify us within 3 days of delivery. Returned items must be unused, unwashed, and in their original packaging. We do not offer returns for size, color preference, or change of mind. Shipping costs for returns are the customer’s responsibility unless it’s our error.

Privacy Policy

Your personal information is secure with us. We collect your data solely to process your orders and provide a better shopping experience. We do not sell or share your data with third parties. All transactions are processed through secure payment gateways to ensure your safety.

Changes to Terms

Zaibunnisa reserves the right to update or change these Terms & Conditions at any time, without prior notice. Any changes will be effective immediately upon being posted on the website. We encourage customers to review this page regularly.